starbet Platform Privacy Notice
This page describes what we collect when you use starbet and how we keep that data protected. We respect your privacy and are committed to being transparent about the information we gather, how we use it, and who we share it with. Our privacy practices comply with local regulations across all jurisdictions where starbet operates, including regions like Jakarta, Surabaya, Bandung, Medan, and Semarang.
When you create a starbet account, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or participate in any activity on our platform—whether browsing sportsbook markets for Liga 1 matches, joining a live-dealer blackjack table, or playing slots—we collect certain data. We use that information solely to operate starbet securely, verify your identity before allowing withdrawals, process your payments, and improve your experience on the platform.
We do not sell your personal information to third parties for marketing purposes. We only share data with service providers who help us run starbet—payment processors, identity verification vendors, and hosting providers. Your data remains encrypted in transit and at rest on our servers.
What We Collect and How We Use It
We collect your name, email address, phone number, and date of birth when you sign up for starbet. We request this data to create your account, send transaction confirmations, and contact you if we detect unusual activity. We do not require this information for general browsing, only for account creation and deposits.
When you make a deposit on starbet using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer methods like mobile banking, local payment, online payment, or e-wallet, we receive transaction details including the amount, timestamp, and your payment method identifier. We log these records to reconcile your balance, detect fraud, and comply with financial regulations in Indonesia. We retain deposit records for at least seven years as required by local law.
Before you withdraw funds from starbet, we require identity verification (KYC). You upload a government-issued ID and proof of address. We use this data to confirm you are who you claim to be and to prevent money laundering. Once verified, we store your KYC documents encrypted and separate from your transaction history. We do not share verification data with external parties except when legally required by Indonesian authorities or payment regulators.
We track your gameplay on starbet—which games you play, bet amounts, session duration, and outcomes. We use this data internally to manage your account balance, calculate any promotions you may qualify for, and detect problem play patterns. We do not use gameplay data for targeting advertising or selling to third parties.
Third-Party Service Providers
starbet partners with payment processors to handle deposits and withdrawals. These vendors access only the minimum data needed: your name, account number, and transaction amount. Payment processors operate under their own privacy terms, which we encourage you to review.
We use an identity verification partner to conduct KYC checks on starbet accounts. This vendor receives your ID image and address proof, verifies the documents against government databases where permitted, and returns a verification status to us. They do not retain your documents after verification completes.
Our hosting provider stores starbet's servers and databases. Your account data is encrypted before storage, so the hosting provider cannot read your personal information. We regularly audit our hosting provider's security practices to ensure they meet our standards.
We collect data to operate starbet, not to profit from your information. Your privacy is a core commitment we maintain across every jurisdiction where starbet is active.
Your Rights and Our Commitments
Under Indonesian data protection regulations, you have the right to access the personal data we hold about you. You can request a copy of your data by contacting our support team. We provide this information within 14 days of your request.
You can request that we correct inaccurate information in your starbet account—for example, if your registered address has changed. You can also request that we delete your account and associated data, provided you have no outstanding balance or pending transactions. Deletion requests are processed within 30 days, and we retain limited data where required by law (transaction records for tax purposes, for example).
We use cookies on starbet to remember your login status, language preference, and betting history. You can disable cookies in your browser settings, though this may affect your ability to use starbet smoothly. We do not use third-party tracking cookies or allow advertisers to track you across starbet.
If we update this privacy notice, we will notify you via email at least 14 days before the change takes effect. Your continued use of starbet after that period constitutes your acceptance of the updated terms.
If you have questions about how we handle your data on starbet, contact us via the support form in your account. We respond to privacy inquiries within 7 business days. Services on starbet are available only where local law permits.